Shipping & Delivery

All orders are shipped within 1-2 business days of placing your order.

We use Australia Post’s Regular Parcel Post Service to ship all purchases to customers as its standard delivery method. If your purchase is bulky or heavy it may be shipped through  Couriers such as Startrack.

Although we endeavour to get all online orders out between 1-2 business days, at times Australia Post experience delays and therefore delivery timeframes cannot be guaranteed. 

Please see the Aus Post website for more information  - Aus Post

Unfortunately we do not ship purchases internationally at this stage.

Regular Post
When the Regular Post option has been selected shipping will be calculated at Australia post rates that apply to your items weight and size. 

Covid Delays: We pack and ship your items within 1-2 business days of your order. Australia Post is however experiencing delays due to the impact of Covid and any restrictions that are in place at the time of your order. You may therefore experience delayd deliveries at times 

Express Post - You can choose to use express Post however as Express Post is a service run by Australia Post you may still incure some delivery delays. 

DELIVERY

Please enter the most convenient address that your purchase can be delivered to during working hours. If a work address is selected please indicate whether the item can be left with reception.

Upon delivery, a signature is required and the parcel scanned. If no one is at the delivery address to receive the parcel, a card will be left advising that the parcel can be collected from the nearest Australia Post outlet.

Please ensure that you enter the correct delivery address. If a parcel is returned to us a resending fee will be charged prior to it being re-dispatched.

TRACKING ORDERS
A Tracking Number will be provided with your email notification confirming your order. Once your order has been shipped, you can check the status of your order at any time by simply entering your tracking number in Australia Post’s website  - Tracking no. 

Please allow 24 hours for your tracking number to be active.

CLICK AND COLLECT 

We do not offer click and collect at this stage.

LOCAL DELIVERY

As our art pieces are large and fragile items we only offer local delivery for these items within the Perth metro area at a flat rate of $15.00. If you do not live in the Perth metro area please contact us to see if we are able to deliver to you or if we can arrange a collection point